数字报告与实物符箓的退款规则。最后更新：2026-11-10。
Refund rules for digital reports and physical talismans. Last updated: 2026-11-10.
每份报告均按你的生辰专属定制、仅此一份。付款完成并解锁后，由于内容已为你个人生成且无法收回，原则上不支持无理由退款。
Each report is custom-made and unique to your birth details. Once payment is completed and the report is unlocked, because the content is personally generated and cannot be retracted, no unconditional refunds are offered.
例外：若因技术原因导致报告无法解锁或内容明显错误，请于购买后 14 天内邮件联系我们，我们将补发或全额退款。
Exception: if a technical issue prevents unlocking, or the content is clearly broken, contact us within 14 days of purchase and we will re-deliver or issue a full refund.
符箓为按生辰定制、手工制作的文化装饰/纪念品。若出现制作瑕疵或运输损坏，请于签收后 7 天内附照片邮件联系，我们免费重制或退款。
Talismans are hand-made cultural keepsakes customized to your birth details. If there is a craft defect or shipping damage, email us with photos within 7 days of delivery for a free remake or refund.
因符箓为定制商品，非质量问题的个人喜好退货恕不受理；请在购买前确认款式。
Because talismans are custom items, returns for personal preference (non-quality reasons) are not accepted; please confirm the style before purchasing.
发邮件至 [email protected]，标题注明「退款 + 订单号」，说明原因并附必要截图/照片。我们会在 3 个工作日内回复。
Email [email protected] with subject "Refund + order ID", stating the reason and attaching any needed screenshots/photos. We reply within 3 business days.
退款将原路退回至你的付款账户（通过 Gumroad 处理），通常 5–10 个工作日到账，具体取决于支付机构。
Refunds are returned to your original payment method (processed via Gumroad) and usually arrive within 5–10 business days, depending on the payment provider.